Privacy Policy

Introduction

MyAuraSkyPool.com ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our infinity pool services in Dubai.

By accessing our website or booking our services, you agree to the terms outlined in this policy. We comply with the General Data Protection Regulation (GDPR) and UAE data protection laws.

Information We Collect

We collect information necessary to provide you with exceptional service at our aura sky pool facility. This includes personal details you provide during booking, contact information for reservations, and payment data for processing transactions.

Additionally, we automatically collect technical information such as IP addresses, browser types, and device information to improve your website experience and ensure security.

How We Use Your Information

Your information is used to process bookings, manage reservations, and communicate important updates about your infinity pool experience. We use your contact details to send booking confirmations, special offers, and promotional materials about our services.

We analyze usage data to enhance our website functionality, improve customer service, and personalize your experience at our Dubai sky pool location.

Cookies and Tracking

Our website uses cookies to enhance your browsing experience and remember your preferences. Essential cookies are necessary for website functionality, while analytics cookies help us understand visitor behavior and improve our services.

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit website functionality and your ability to make online bookings.

Third-Party Analytics

We use analytics services to understand website traffic and user behavior. These services may collect information about your visit, including pages viewed, time spent on site, and navigation patterns.

All analytics data is processed in accordance with GDPR requirements and is used solely to improve our services and website performance.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. All payment transactions are processed through secure, encrypted channels.

While we strive to protect your data, no internet transmission is completely secure. We encourage you to use strong passwords and protect your account credentials.

Your Rights Under GDPR

As a data subject, you have specific rights regarding your personal information:

• Right to access your personal data and obtain copies
• Right to rectification of inaccurate or incomplete information
• Right to erasure ("right to be forgotten") under certain conditions
• Right to restrict processing of your personal data
• Right to data portability and transfer to another service
• Right to object to processing based on legitimate interests
• Right to withdraw consent at any time
• Right to lodge a complaint with supervisory authorities

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Booking records are typically retained for seven years for accounting and legal purposes.

You may request deletion of your data at any time, subject to our legal retention requirements.